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About Facilities and Operations

Student Affairs Facilities and Operations are authorized under a delegated authority from the Vice President for Facilities specifying work we can do within the residence halls, dining centers, student centers, and rec sports areas. We are funded by housing and dining revenues and staffed at 170 salaried positions with numerous student staff and wage positions that vary by season.

Location

  • Main office: 41 Owens Hall
  • Administrative phone number: 540-231-3454
  • Facilities Service Help Desk: 540-231-1111

Staff

Leadership

  • Kenneth Belcher
    Director for Facilities and Operations
    kbelcher@vt.edu, 540-231-8058
  • Sarah Schuster
    Administrative Assistant
    sdavis15@vt.edu, 540-231-3454
  • Justin Lucas
    Associate Director for Facilities Management
    jwlucas10@vt.edu, 540-231-5819

Housing Maintenance

Mechanical, electrical, plumbing, HVAC

  • William Barnett
    Housing Maintenance Manager
    wibarne2@vt.edu, 540-231-8607

Dining Maintenance

Mechanical, electrical, plumbing, HVAC, specialized dining equipment/refrigeration

Housekeeping

In-house staff and contract cleaning and sanitation

  • Jonathan Ridge
    Assistant Director for Facilities
    jridge@vt.edu, 540-231-6387
  • Chris Pratt
    Facilities Manager (SECL, including maintenance and housekeeping)
    cpratt13@vt.edu, 540-231-9747
  • Donna Rasnake
    Housekeeping Manger
    drasnake@vt.edu, 540-231-2724
  • Sandy Burns
    Housekeeping Manger
    saburns@vt.edu, 540-231-7934
  • Tammy Conley
    Housekeeping Manager (Evenings)
    qctama1@vt.edu, 540-231-0431

Operations Work Order Management and Warehousing

HokieServ work order dispatch and management, warehouse operations, purchasing

  • Becky Nieman
    Maintenance Operations Manager
    rnieman@vt.edu, 540-231-0701

Health, Fire and Life Safety and Environmental Quality

Fire safety, inspections, lead and asbestos testing, pest control, mold evaluation/remediation, staff training, generator testing

  • Jonathan Spence
    Assistant Director for Health, Safety, and Environmental Quality
    jespence@vt.edu, 540-231-9397

Access Control

Physical and electronic access control, sign shop

Construction Management

Paint, drywall, flooring, roofing, carpentry, furniture assembly/repair, moving and special projects

Project Management

  • Tory Stephen
    Associate Director for Planning and Project Management
    toryste@vt.edu, 540-629-3686

Projects from very small to $3M in scope, intern program, typically 10-12 projects in cycle at any time

  • Michelle Ramsey
    Senior Architect and Project Manager
    mlwood@vt.edu, 540-231-8573
  • Mason Montgomery
    Assistant Director for Planning and Project Management
    mmont06@vt.edu, 540-231-0708
  • Dan Crowder
    Project Manager
    crowderd@vt.edu, 540-231-4116